Return Policy for www.jencroneberger.com
Effective Date: March, 2025
Thank you for your interest in www.jencroneberger.com. We strive to ensure customer satisfaction with all services and products purchased through our website. Please review our return policy below.
If you are unsatisfied with your purchase, please contact us within 14 days from the date of receipt. To be eligible for a return, items must be unused and in their original packaging and condition.
Certain types of products and services cannot be returned, including:
Downloadable software products
Personalized or customized items
Digital products
Services already rendered or performed
Upon receipt and inspection of your returned item, we will notify you of the status of your refund. If approved, your refund will be processed and credited back to your original method of payment within 5-10 business days.
We only replace items if they are defective or damaged. Please contact us immediately upon receipt to arrange for an exchange.
Customers are responsible for paying return shipping costs. Shipping costs are non-refundable.
To initiate a return or exchange, please contact us first:
Jen Croneberger
380 Township Line Rd
Downingtown, PA 19335
Phone: 484-401-8418
Email: [email protected]
Please include your order number, reason for return, and contact information. We will provide further instructions for completing your return or exchange.
If you have additional questions or concerns regarding this return policy, please reach out to us at the contact information above.
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